Privacy Policy
Welcome to JustKlean.ca. Your privacy is important to us. This Privacy Policy explains how JustKlean™ collects, uses, and protects your information when you use our website or services.
Information We Collect
When you contact us, request a quote, or book a service, we may collect:
- Name
- Email address
- Phone number
- Service address
- Details about the services you request
- Cleaning preferences and property details
- Information you voluntarily provide through our booking and quote forms
We may also automatically collect basic website information such as:
- IP address
- Browser type
- Device information
- Pages visited on our website
How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Schedule and deliver cleaning services
- Process payments
- Send appointment reminders and updates
- Communicate with you about your services
- Improve our website and services
- Maintain business and service records
- Send promotional offers, where permitted
You may opt out of promotional communications at any time.
Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third-party providers who help us operate our business, such as payment processors, booking platforms, software providers, email services, and website hosting providers.
These providers receive information only as reasonably necessary to provide their services to us.
Cookies
Our website may use cookies and analytics tools to improve your browsing experience and understand how visitors use our website.
You can disable cookies through your browser settings at any time.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Use of Photos and Videos for Marketing and Promotion
As part of providing and documenting our cleaning services, JustKlean™ may take photographs and/or videos of areas of a property before, during, or after cleaning.
These photographs and videos may be used for quality control, service documentation, training, marketing, advertising, and promotional purposes, including on the JustKlean™ website, social media, digital advertisements, and other promotional materials.
By booking or using JustKlean™ services, you acknowledge and agree that JustKlean™ may capture and use before-and-after images or videos of the cleaning work and cleaned areas for these purposes.
JustKlean™ will make reasonable efforts to avoid intentionally capturing or publishing people, personal documents, addresses, financial information, or other sensitive or identifying information. We will also make reasonable efforts to avoid displaying personal belongings in a manner that identifies the customer.
Images and videos may be edited, reproduced, displayed, and distributed for the purposes described above. JustKlean™ retains the rights to photographs and videos created by or on behalf of JustKlean™ in connection with its services, subject to applicable privacy laws.
If you have concerns about a particular image or video, please contact us at [email protected], and we will review the request and address it where reasonably possible.
Your Choices and Privacy Requests
You may contact us at any time to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information, where applicable
- Unsubscribe from promotional communications
- Ask questions about how your information is collected or used
- Raise a concern about the handling of your personal information
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
JustKlean™
Website: JustKlean.ca
Email: [email protected]
Phone: 519-574-1571
Serving Kitchener, Waterloo, Cambridge, and Guelph, Ontario.